Award winning Beauty Salon

As we prepare to re-open our doors from Monday 13th July, we wanted to take a moment to thank you all for ongoing support and understanding during this difficult time. 

You will find detailed here the key steps we are taking to keep you, our team and all other clients safe in our salon. 

There are a number of steps that we kindly are asking you to assist us with to ensure we remain Covid secure. 

Whilst we appreciate seeing this information may seem a little unsettling- rest assured that we are confident we can safely welcome you back with a warm and welcoming smile (behind the masks of course). 

For the foreseeable future we will be operating a locked door policy to ensure we keep footfall to a minimum. This also means the reception desk will not be manned at all times so please be understanding- leave a message and someone will get back to you as soon as possible. 

Please please if you feel unwell just cancel your appointment- the impact this could otherwise have on a small business is huge.

Due to current regulations we are not offering treatments on the face area until we are told otherwise. 

We ask you arrive on time to your appointments- not too early and not too late. Your therapist will collect you at the salon entrance- here you will be asked to sanitise your hands, have your temperature checked and fill out our Covid-19 consent form. 

It is preferable you wear a face mask to your appointment to help us minimise risk- we are able to supply these at a small cost if needed. Please minimise your personal belongings and attend your appointment on your own . 

Our team members will be wearing all appropriate ppe and continue to maintain the highest level of general hygiene  and cleanliness within the salon. Additional time has been allocated between each customer for treatment areas to be fully disinfected. For the time being we are unable to provide hot drinks. 

All of our procedures have been implemented for your safety and that of our team. These measures are intended to manage risk and cannot be assumed to completely eliminate the risk of contracting the virus. 

We continue to monitor the governments advice and will amend any protocols as necessary. 

Please do not hesitate to contact us should you have any queries, questions or welcomed new suggestions. 

The Retreat Team xxx

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